Who we are
We are e-commerce pioneers and market leaders. We advise and support businesses in the digital transformation of their sales and transaction processes. On the basis of our leading commerce platform and established partner technologies we develop tailor-made strategies and solutions driving the success of you and your business.
Facts and Figures
- Founded in 1994, headquartered in Jena, Germany; Prime Standard: ISH2
- Subsidiaries in Europe, USA, Asia, and Australia
- Global network of partners
- 300 + customers in trade and manufacturing around the globe
- 400 employees
- The only independent software provider with 100% focus on e-commerce
Portfolio
Our portfolio comprises comprehensive consulting, planning, controlling, and technological implementation for your digital strategy across your value chain on the basis of our Commerce Suite.
- Transformation & strategy
- Process management
- Implementation
- Support
- Business process outsourcing
Our Strategy
- End-2-end screening of the processes within your organization and assessment of their potentials regarding optimization and digitalization
- As-is analysis and evaluation of your commerce requirements by means of digital strategy reference models
- Strategic alignment of digital strategy with company goals
- Tactical alignment of customer journey/customer touchpoints and persona specific requirements
- Definition of IT landscape with relevant neighboring systems such as CRM, marketing automation, ERP, business intelligence, logistic, and fulfillment taking into account preferred options in operating and pricing models (on-premise vs. cloud, managed service, buying vs. renting vs. pay-per-use)
- Specific recommendations for B2C, B2B, B2B2X, omni-channel, mobile commerce, and order management
Project Approach
- Translation of your requirements of the chosen touchpoints and personas in a solution concept
- Definition of scope, customer journey evaluation & process workshops
- Creation of backlog and concept of realization / prototyping
- Implementation & testing
- Training
- Go live
- Support & business process outsourcing
Why Intershop
- Proven and established solution for digitalization of commerce projects
- Holistic view of your requirements in a cross- technology context
- Best practice approaches and extensive industry know-how of 25 years
- Cross-functional teams combining perspectives of marketing and technology
- Project management delivering in quality – in time – in budget whether classic or agile approach
- Global partner network offering additional services contributing to a successful digital transformation
These Services We Provide to You:
- 1-on-1 Web Session:
Would you like an individual demo or web-session focusing on your specific situation and requirements with regard to your digitalization project? Then just contact us!
- In-house Presentation:
Do you prefer an in-house advisory session? At your site you can map out together with an experienced consultant a successful start into your commerce digitalization.
- Consulting Workshop:
Within a first workshop you profit from knowledge transfer from one of our experts tailored to your strategic requirements and operative goals.
To learn more about Intershop, its platform and services, or to schedule a time when you can learn more about the Intershop advantage, email info@intershop.com or call 415-844-1500.
Companies that qualify can take advantage of an on-site workshop where Intershop will work with your business and IT executives to understand how an Intershop implementation can help your organization scale to new heights.